Privacy Policy
Effective Date: June 23, 2026
This Privacy Policy describes how PitStop ("we", "us", or "our") collects, uses, and protects your personal information when you use our website, mobile platform, and related services (collectively, the "Platform"). By using PitStop, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, delivery address, and payment details when you create an account, place an order, or contact support. We also collect information automatically, including your IP address, device type, browser, and how you use the PitStop platform.
2. How We Use Your Information
We use the information we collect to process and deliver your orders, communicate with you about your account or orders, improve our platform and services, prevent fraud and abuse, and comply with legal obligations. We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information with delivery partners and garages to fulfill your orders, payment processors to complete transactions, and service providers who assist us in operating the platform. These parties are required to protect your information and use it only for the purposes we specify.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
You may access, correct, or request deletion of your personal information at any time from your account settings or by contacting us directly. You may also opt out of marketing communications while continuing to receive essential order and account notifications.
6. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.
7. Children's Privacy
PitStop is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at support@shoppitstopauto.com.
